Privacy Policy

Last updated: June 6, 2025

Thank you for choosing to be part of our community at GoNetra (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website GoNetra.com (the “Website”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1. Scope of This Policy

This Privacy Policy applies to all information collected through:

  • Our Website (GoNetra.com) and any related services, sales, marketing, or events (collectively referred to as “Services”);
  • Email, text, and other electronic communications between you and GoNetra;
  • Any offline interactions or activities with or in connection to our Services.

It does not apply to:

  • Information collected by third parties, including through any applications or content (including advertising) that may link to or be accessible from or on the Website.
  • Information collected outside the context of our Services (e.g., through other websites, social media posts, or offline).

2. Information We Collect

We collect personal information you voluntarily provide to us when you:

  • Register for an account or subscribe to our newsletter
  • Submit a contact form or otherwise communicate with us
  • Engage with our Services, such as participating in surveys, promotions, or customer support

We also automatically collect certain types of information when you visit, access, or use our Website, including:

  1. Personal Data
     • Contact Information. Name, email address, postal address, phone number, and other similar identifiers.
     • Account Credentials. Username, password (hashed and encrypted), and other login credentials when you create an account.
     • Payment Information. If you make purchases on our Website, we collect billing address, payment card details (processed securely), and related transaction data. Note: we do not store full credit card numbers; these are processed by a third‐party payment processor in compliance with Payment Card Industry Data Security Standard (PCI DSS).
  2. Usage Data
     • Log Data. Internet Protocol (IP) address, browser type and version, pages visited, time and date of visits, time spent on pages, and other diagnostic data.
     • Device Information. Device type (e.g., mobile, desktop), operating system and version, unique device identifiers, and mobile network information.
     • Cookies and Tracking Technologies. Information collected via cookies, web beacons, pixel tags, and similar technologies (see Section 5 for details).

3. How We Use Your Information

We use the collected information for various business purposes, including to:

  1. Provide and Maintain the Website
     – Operate, secure, and optimize our Services.
     – Register and manage user accounts.
     – Process transactions and send related information, such as order confirmations and invoices.
  2. Communicate with You
     – Send newsletters, marketing or promotional materials, and other information that may be of interest to you.
     – Respond to comments, questions, and support requests.
     – Provide updates about features, terms, and policies.
  3. Personalize Your Experience
     – Tailor content, recommendations, and ads based on your interests and behavior.
     – Analyze usage patterns to improve navigation and functionality.
  4. Analytics and Improvements
     – Monitor and analyze usage and trends to improve your experience.
     – Conduct research, troubleshooting, and statistical analysis.
     – Detect and prevent fraud, abuse, and security threats.
  5. Legal and Compliance
     – Comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
     – Protect our rights, privacy, safety, or property, and that of our users or the public.

4. Lawful Bases for Processing (European Economic Area)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the information and context in which we collect it. We process personal information under one or more of the following lawful bases:

  • Consent. You have given us permission to process your data for a specific purpose.
  • Performance of a Contract. Processing is necessary to perform our contract with you, such as providing Services you requested.
  • Legal Obligation. Processing is necessary to comply with a legal obligation to which we are subject (e.g., tax reporting).
  • Legitimate Interests. Processing is necessary for our legitimate interests (e.g., improving our Services, preventing fraud), provided that these interests are not overridden by your rights and freedoms.

5. Cookies and Tracking Technologies

Cookies are small data files placed on your device or computer that often include an anonymous unique identifier. We use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your device until you delete them) for several purposes:

  • Essential Cookies. Required for basic website functionality (e.g., maintaining your session as you browse).
  • Performance/Analytics Cookies. Collect information about how users interact with the Website (e.g., which pages are visited most often). This helps us improve our Website and user experience.
  • Functionality Cookies. Allow the Website to remember choices you make and provide enhanced, more personal features.
  • Advertising/Targeting Cookies. Used to deliver ads more relevant to you and your interests. They may also limit how many times you see an advertisement and help measure the effectiveness of ad campaigns.

You can control cookies through your browser settings. However, if you refuse or delete cookies, some portions of our Services may not function properly.

Additionally, we may use:

  • Web Beacons, Pixel Tags, and Similar Technologies. These are used to track the actions of visitors to our Website and compile statistics about usage patterns.

6. Third-Party Services and Sharing

We do not sell or rent your personal information. However, we may share it in the following circumstances:

  1. Service Providers
     We may share personal information with third-party vendors and service providers who perform services on our behalf (e.g., payment processing, hosting, analytics, email distribution). These parties are contractually obligated to keep your information confidential and use it only to provide the services we’ve requested.
  2. Legal Requirements and Protection
     We may disclose your information if required to do so by law or in response to a valid subpoena, court order, or governmental request. We may also disclose your information when we believe it is necessary to investigate fraud, protect the security of our Website, or exercise or protect legal rights.
  3. Business Transfers
     In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred as part of that transaction. We will provide notice before your personal information becomes subject to a different privacy policy.
  4. Advertising Partners
     We partner with advertising networks and platforms (e.g., Google Ads, Microsoft Advertising) to serve tailored advertisements on our Website and third-party sites. These partners may use cookies, web beacons, and similar technologies to collect information about your visit to the Website and other websites in order to provide customized ads and measure campaign performance.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When we no longer need to process your personal data, we will either delete or anonymize it, or, if that is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  1. Access and Portability. Request a copy of the personal information we hold about you and obtain a portable copy.
  2. Correction. Request that we correct any inaccurate or incomplete personal information.
  3. Deletion. Request that we delete your personal information from our systems (subject to legal exceptions).
  4. Restriction of Processing. Request that we limit how we process your personal information.
  5. Objection. Object to our processing of your personal information for direct marketing or based on legitimate interests.
  6. Withdrawal of Consent. If our processing is based on consent, you can withdraw that consent at any time (without affecting the lawfulness of processing before the withdrawal).

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws. Note that we may need to verify your identity before processing certain requests.

9. International Data Transfers

GoNetra is based in [Country of Incorporation]. If you are visiting from outside that country, your personal information may be transferred to—and processed in—our facilities or those of our service providers around the world. By providing us your personal information, you consent to this transfer, processing, and storage. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Security of Your Information

We implement appropriate technical and organizational measures to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include, but are not limited to:

  • Encryption of sensitive data in transit (e.g., TLS/SSL) and at rest (where feasible)
  • Access controls and strict authorization protocols
  • Regular monitoring, vulnerability assessments, and security audits
  • Employee training on data security and privacy best practices

While we strive to protect your personal information, no electronic transmission or storage method is 100% secure. In the event of a data breach, we will notify you and relevant authorities as required by law.

11. Children’s Privacy

Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you are under 13, please do not use or provide any information on our Services. If we learn that we have collected personal data from a child under 13 without valid parental consent, we will delete that data as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at [email protected].

12. Links to Other Websites

Our Website may contain links to other websites, apps, or services that are not owned or controlled by GoNetra. We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policies of every website you visit before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or for other operational, legal, or regulatory reasons. When we make material changes:

  • We will revise the “Last updated” date at the top of this page.
  • If the changes are significant, we will provide a more prominent notice (e.g., email notification or banner on GoNetra.com).

We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

GoNetra, Inc.
Email: [email protected]
Address: 1234 Example Street, Suite 100, City, State/Province, Country, Postal Code
Phone: +33773162313

By using GoNetra.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.